Included here are a few utilities that are free that might help you to solve some problems:
DVD Identifier Version 5.01 This utility will help you to identify the manufacturer of your media. For the latest version, check http://dvd.identifier.cdfreaks.com/
FlaskMPEG This utility allows you to convert virtually any type of video file to any other type of video file. Be forewarned, it has a steep learning curve.
HiJackThis! This utility looks for background tasks on your computer. To use it, you must unzip it to its own folder, launch by double clicking on it, select Scan, and then Save Log. This will bring up a text file that you can cut and paste into an email and send to someone who can interpret it.
windiff This utility can compare two files or directories to let you know if all the files match exactly.
HPVidCap.exe This is a small utility that will allow you to preview video on your PC from a dc3000/dc4000. You will need to check the audio device on your computer in the devices menu to hear the sound. It cannot save video.
USBView.exe This utility allows you to see devices that are connected to the USB bus. It only works with Microsoft USB drivers on XP.
Devfilter.exe This utility will easily allow you to see what filter drivers are being used for your CD/DVD writers. This is helpful if you have a conflict with multiple writing engines installed on your PC.
NeroCDSpeed Version 184.108.40.206 This utility will allow you to test CD/DVD performance and other write quality information on your disks.
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