User's Guide

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Your network cannot find the HP Media Vault

Try the following procedures to connect the HP Media Vault.

Check all cords, cables, and outlets
  1. Make sure all devices on your network are correctly installed and the cables are connected to the proper ports.
  2. Make sure you press in the power button.
  3. Make sure your router has power.
  4. Restart your router (or unplug and plug it back in).
  5. Restart all the devices on your network, including your computers and the HP Media Vault.
  6. If you’re using your own Ethernet cable, try using the Ethernet cable that came with the HP Media Vault.
Check the LED lights on the front of the HP Media Vault
  • The Power Indicator LED Power Indicator LED light should be blue.
  • The Health Indicator LED Health Indicator LED should blue.
  • The Network Activity Indicator LED Network Activiity Indicator LED should blue.
    • Health Code Indicators

    Code

    Action

    1-blue (short), 1-red (long)

    Boot image missing

    Run firmware repair utility on PC

    1-blue (short), 2-red (long)

    Failed Recovery

    Restart the HP Media Vault and run firmware repair utility on PC

    2-blue (short), 1-red (long)

    Unable to obtain DHCP address

    Check router, If using a static IP address, reconfigure the HO Media Vault, for more information see You prefer to set static IP Addresses

Ensure that you have connected the HP Media Vault to the correct network adapter

Do you have multiple network adapters connected to different physical networks? If so, enable the network adapter on the network that you have attached the HP Media Vault, and disable the other network adapters. You can typically turn off the wireless network radio on laptops to disable that adapter.

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