I saw a two-page ad in the Rocky Mountain News this week about some new miracle heater called the ‘Amish Heat Surge‘ and it fell into the category of things that sounded to me to be ‘just a little fishy’. Later I saw a commercial for the same product. Sure enough, after doing some calculations, I figured out that this is just a scam to overcharge people for a cheap electric heater made in China. Searching the Internet, I found a few unhappy customers who fell for it. Even though the heaters are ‘free’, you pay $298 for the ‘Amish authentic wood mantles’ that enclose them. In reality, there’s no reason to wrap an electric heater with a wooden box or mantle. It also has some sort of fake fire effect. Oh, and shipping costs $50 EACH. And they’ll stick you with an extended warranty for $28 each. So for around $770, you’d get a pair of heaters that do the same thing as a pair of $27 electric heaters you can pick up at Wal-Mart.
A 5,119 BTU/hr heater generates about 1/20th the heat produced by a household furnace. It will draw 1.5 kW. For every hour this thing runs, it will cost about $.15 in electricity, which doesn’t sound like a lot, but over a 730 hour month, that adds up to an extra $108 on your electric bill. Electric resistive heat is the most expensive way to heat a house. It costs about twice as much per BTU as natural gas heat. Just to put it in another perspective, a 2,100 sq. ft. house in my home state of Colorado uses about 6 therms of natural gas a day in the coldest winter months. At the current gas price of $1.20 per therm, a typical gas bill is $216/month during the winter months. To heat your house to the same temperature with this electric heater, you’d need to have 5 of these heaters operating at the high setting 24 hours a day. The additional monthly charges on your electric bill for just the heaters would be $540!
The ad talks about only using it to heat zones, which can save on your heating bill, of course, but only at the expense of having some of the rooms in your home being uncomfortably chilly. And you can’t really completely turn off your central furnace without the risk of pipes freezing. In other words, if you put a heater like this in the room that has your furnace’s thermostat, and thus your furnace never comes on, you may freeze pipes in a remote part of the house.
The ad is full of high pressure sales nonsense, such as requiring a special savings code that expires in 48 hours, or you’d otherwise pay $587 each! There is a limit of 2 per household and they need to ‘turn away dealers’ because they can’t keep up with demand.
If you’re one of the people reading this article who bought an Amish Heat Surge heater, please note that I mean no disrespect to you. I’m just tired of con artists using slick advertising to suck people into buying things that aren’t worth a fraction of the sales price.




FACT: The person in the ad with the suit is Rodney Napier, the owner of the company. Now for the really amazing part – he is the ex-son-in-law of the owner of the company that makes EdenPure. There is no love lost between them and he saw how much EdenPure was making and jumped on the band wagon.
Draw your own conclusions!
Okay people let me tell you this about that:
I worked in returns, and despite the fact that we were overwhelmed by the SAME THREE COMPLAINTS(no heat, Broken logs/noise and less heat then a normal heater), they got rid of me, for their mistake.
Here is what you tell them to get a FULL REFUND, including shipping. Or, if you’re out of the warranty period how to get a new heater every couple years since the things break about a that point.
For a refund (if you heater is less then 2 years old, or you have the extended warranty and it less then 3.)
Ask Customer service for “Diana Weekly”, if Not available ask for the senior with the initials J.W. There’s only like 10 people that can refund you shipping, and these are the only 2 I can remember.
Cuss, throw a fit, what ever and mention P60(credit card or P65(check or EBT) for full refund), get one of those to authorize shipping, MAKE SURE YOU MENTION AND RETURN THE REMOTE, even if it was free!
Ship it back with THEIR labels, and you will get a full refund for this POS.
Otherwise, if you’re not under warranty. DO NOT CALL THEM! IF YOU HAVE THE PAPERWORK, use their labels, and what ever box(doesn’t matter if its in a million pieces or not when it gets back.) and send it in, it will get “lost” and they have to return it to you, so they send you a new one. If you have one form before Jan 1rst 2009, don’t do this unless it breaks, otherwise do it about every 2 years.
Have fun people, these things are CRAP after the first of last year.
Well, I guess I am one of those senior citizen types, who fall for anything, but I LOVE my Heat Surge fireplace! I admit I just got a replacement one after two years…. luckily I had bought the 3 year extended warranty…. and the company sent me a brand new one! I am not naive enough to think this little heater would heat my whole house…. but we love the ambiance it creates in our family room… a place where we spend most evenings. It just makes our California winter nights cozy…. and our dogs and cats love it, too! This also saves on running our fireplace insert in the living room when we are not in there. Judy …Lafayette, CA.
February 18, 2010 P.S. I must admit the above comments make me a bit wary of how long the new one will last!