I became a Firefox user about a year ago when Internet Explorer 7 started crashing every ten minutes on several of my computers. I looked all over the Internet and could not find a reason for the failure. When I encountered the message: “Internet Explorer has encountered a problem and must close.” The extra information, namely this:
AppName: iexplore.exe AppVer: 7.0.6000.16608 ModName: oleaut32.dll
ModVer: 5.1.2600.3266 Offset: 00065401
was of no use to helping me isolate the issue. I don’t know what I did that caused this to start occurring, but because IE is so tightly integrated into the XP operating system, I don’t know of a way to remove and reinstall it, or even if that could fix the problem. So I started using Firefox and found features in it that I liked and so now I use it exclusively.
I became a Thunderbird user the same way. About a week ago, my Outlook Express kept failing while trying to retrieve email from one of my POP accounts, giving me a cryptic error. I had confirmed that all the information and passwords were correct and after a few hours of fiddling with it, I made the problems go away by installing Thunderbird. Thunderbird took all of my email from Outlook Express and converted it over as well as my contacts list. Converting over my backlog of saved emails and contacts was what prevented me from getting off Outlook Express for so long. If I had realized how easy it would be with Thunderbird, I would have converted over a long time ago.